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Jackie Coates
Social innovation leader advocating technology for humanity
Jackie Coates is the CEO of the Telstra Foundation and a Board Trustee of the Telstra Foundation Philippines.1 As the head of the Telstra Foundation, she manages a multi-million dollar community partner portfolio focused on improving social inclusion outcomes for young people.2
Professional Background
Jackie has an extensive career in corporate social impact and communications:
- She has been leading the Telstra Foundation since October 2012, a role she has held for over 11 years.1
- Prior to her current position, she worked in various senior communications and community roles at companies like Australia Post, Medibank, NAB, and Fosters Group.1
Education and Expertise
Jackie holds a BA in English Literature from the University of Melbourne.1 Her expertise lies in:
- Social innovation leadership
- Corporate philanthropy
- Youth empowerment through technology
- Digital inclusion initiatives
Telstra Foundation Focus
Under Jackie's leadership, the Telstra Foundation focuses on two key community goals:
- Building digital skills for young people (digital inclusion)
- Supporting community-led climate action enabled by technology2
The foundation partners with various Australian charities and social enterprises to achieve these goals, including Code Club Australia, Alannah & Madeline Foundation, and Orygen Digital, among others.2
Personal Approach
Jackie describes herself as a "feminist, mother, tech optimist, and grant-maker".1 She is passionate about:
- Supporting children and young people to be more included, empowered, and connected
- Advocating for young people to have a say in shaping their digital world
- Encouraging young people to create with, not just consume, technology1
Through her role at the Telstra Foundation, Jackie Coates continues to drive impactful, tech-enabled projects that benefit underserved communities and promote social change through technology.2