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J. Owings
Computer Science at Brookhaven Community College
Professional Background
J. Owings is an accomplished Client Development Manager with extensive experience in the information technology and services industry. Possessing a robust skill set that includes Operations Management, Microsoft Word, Professional Services, Data Center operations, and Contact Centers, J. has continually demonstrated an ability to foster relationships and drive business growth. Prior to stepping into this managerial role, J. honed a diverse array of skills through various positions within well-respected organizations like Masergy Communications and Nortel Networks.
During his career, J. served as a Client Development Manager at Masergy Communications, where he was instrumental in developing strategies for client engagement and satisfaction. His work as a Network Reclaim Analyst further solidified his background in client services, largely focusing on optimizing network performance and ensuring that clients receive the absolute best from their technology investments.
Before his tenure at Masergy, J. accumulated a wealth of knowledge and experience at Nortel Networks. He excelled in multiple roles that included Software Development Coordinator, Project Specialist for Wireless Site Engineering, and Asset Inventory Management Project Coordinator, among others. These diverse roles not only underscored his versatility in the tech industry but also equipped him with a profound understanding of both technical operations and client management.
Education and Achievements
J. Owings is a graduate of Brookhaven Community College, where he studied Computer Science. His educational background has been pivotal in providing him with analytical and technical capabilities essential for success in the fast-paced technology sector. Additionally, he completed his general studies at Newman Smith High School. This foundational education equipped him with the skills and knowledge essential for his future academic and professional endeavors.
In terms of achievements, J. has consistently excelled in his professional roles. His contributions have often led to elevated client satisfaction rates and an improved internal operational efficiency, showcasing his dedication to excellence. His ability to adapt to various functions, from administrative roles to technical project coordination, speaks volumes about his work ethic and commitment to professional growth.
Notable Roles and Contributions
At Masergy Communications, J. was not just a Client Development Manager, but a cornerstone in aligning client needs with technology solutions—a testament to his deep understanding of client relations and technology. His transition from Network Reclaim Analyst to a managerial position highlights his ability to identify opportunities for advancement and forge solid pathways for growth within his organizations.
His earlier career included a succession of vital roles at Nortel Networks that provided him with a solid foundation in wireless communication technology. Positions such as Sr. Administrative Assistant for the Senior Manager & Director of Wireless Network Engineering involved managing complex documentation and internal communications, ensuring that all project requirements were met efficiently.
J.'s role as Administrative Co-Op to the Senior Vice President of Engineering at MCI also adds a unique dimension to his background, illustrating his capability to operate at executive levels and his adaptability in a highly complex corporate environment. This early exposure fostered invaluable insights into high-level strategic planning and operational protocols, which he has applied throughout his career.
With each role undertaken, J. has unlocked significant value in every organization he has been a part of, proving repeatedly that he is not only a team player but a leader who inspires those around him. His well-rounded expertise in both client services and technological operations positions him as a highly sought-after professional within the industry.
Conclusion
In summary, J. Owings boasts a broad and impressive career that encompasses over a decade of experience in the information technology and services sector. His academic foundation at Brookhaven Community College in Computer Science complements his considerable hands-on experience with operations management and client services. The various roles he has undertaken at prominent companies such as Masergy Communications and Nortel Networks signify his unwavering commitment to personal growth and professional excellence.
As the technology landscape continues to evolve, J.'s blend of strategic insight and operational expertise will undoubtedly keep him at the forefront of client development and management within the industry. His ability to bridge technical capabilities with outstanding client service makes him a key asset in any organization he joins.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.