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Irene Chan
Sales Strategy and Operations, Customer and Partner Success, GoToMarket, Revenue Operations
Irene Chan is a transformational leader known for excelling in ambiguous environments and delivering consistent results.
With a strong background in sales strategy, sales and revenue operations, customer and community success, and people management, Irene is equipped with a diverse skill set to drive business success.
She has experience in board investment planning, market and territory planning, sales cadence pipeline management, compensation design, sales forecasting, and sales enablement.
Irene has excelled in roles involving sales operations, GoToMarket fiscal planning, order-to-cash lifecycle management, bid and deal desk services, auditor and compliance representation, and commission management.
In the realm of customer success and community success, Irene has expertise in business development, partner acquisition, customer lifecycle management, acquisition and retention strategies, and upsell and cross-sell operations programs.
Her people management skills encompass mentoring, nurturing learning and development, talent mapping, and resource planning.
Irene Chan studied at the University of Technology Sydney and has been actively involved in various organizations, including being a founding member of the Steering Committee at APAC Success in Revenue Collective.
Her previous roles include serving as the APJ Head of Sales Strategy and Operations at Acronis, being a Founding Member of the Sales Enablement Society, and contributing to Customer/Community Success, Strategy, and Growth at a Freelance Consultancy.