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Iona Carter
Chief Customer Experience Officer at Plum Guide
Iona Carter is a Cambridge graduate with a diverse professional background encompassing entrepreneurial ventures, scale-ups, start-ups, and blue-chip corporations. With a strong belief in the significance of operational excellence in creating brand virality and enhancing customer experience, Iona's career is centered around manifesting brand identity at every customer touchpoint. Her career is built upon the premise that a relentless focus on operational excellence drives organic growth strategies.