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Inés Ybarra Arbaiza
Head of Customer Success & Customer Experience at Swapcard
Inés Ybarra Arbaiza is the Head of Customer Success and Customer Experience at Swapcard, a technology startup based in Paris. She is known for her enthusiasm for tech startups and her commercially driven approach. Inés has a background in event management and has pursued education at prestigious institutions, including IAE Paris - Sorbonne Business School and Université Sorbonne Nouvelle - Paris 3.12
Her professional journey reflects a commitment to enhancing customer experiences and ensuring client satisfaction within the tech industry. Inés is active on social media, where she shares insights related to her work and interests.3