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Ian Clayton
Senior Business Process Consultant at Acorio
Ian M. Clayton is a seasoned professional with a background spanning 40 years in the IT industry. He is renowned for his innovative 'outside-in' service management methods and expertise in lean and guerrilla service management. Ian is the Founder of Service Management University and Service Management 101, along with being a Co-Founder of itSMF USA. With a focus on applying outside-in and lean thinking, Ian excels in designing and sustaining customer-centric service management strategies for high performance service provider organizations.
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Location
Bradenton, Florida
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Clay can make mistakes, so please verify responses. Data is from public sources. Trademarks are property of their respective owners.
People also viewed
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Manager Digital Operations at Lely - - Chief Digital Officer at Evoked Capital
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Mutual Connections
See who you know in common with Ian