Korea University

University of Florida

CSO at Daliza(김집사)

Kimzipsa is providing an O2O concierge service focused on apartment residents, Kimzipsa(김집사). The residents can get any help they need in their daily lives right away from young & energetic butlers who are stationed and stand-by in the local area.

Kimzipsa concierge service covers wide range of daily needs including trash disposal, food & coffee delivery, grocery shopping, laundry delivery, moving luggage, pet sitting, hospital pick-up service, etc.

Butlers(집사) at Kimzipsa are full-time hired and fully educated by well-designed curriculum to provide better and safer concierge service to the customers.

Kimzipsa

VP & CSO

MBI Solution is leading a paradigm shift of the customer service market in the mobile era by providing an integrated live-chat customer service solution for business, Happytalk. Our clients can handle with numerous real-time customer requests coming through several different channels such as Kakaotalk, Navertalk-talk, and web chats in one screen. Their customer service efficiency goes 200% higher with 80 live-chat supporting features and a rule-based chatbot named Happybot which is developed by our own technology. Happytalk as a SaaS cloud service can be easily adopted by any type of businesses regardless of their sizes. Currently, over 6000 companies in various industries are using Happytalk and we are stretching to the global market as well.

엠비아이솔루션

Director of Product & Strategy

"We can read anything. What do you want to know?" 
- Text Analytics for Asian Market Research

Swizzle Global has the technology to read massive amounts of content and pull out important insights for market researchers.

Swizzle Global is a company started in Asia, and now expanded to the US that uses artificial intelligence and machine learning to “read” content for companies. This technology has been used to understand audiences through their comments, blogs, and social media, help product development by reading customer complaints and reviews, and help marketing by identifying potential successful names and slogans.

Swizzle Global has worked with several well-known customers in Finance, Consumer Product, Gaming, and Entertainment industries who were buried in content, comments, surveys, articles, customer feedback, internal social network communication, and more. They have reached a point where they cannot read even a fraction of what is coming in, and therefore cannot make smart decisions. We give them back that capability.

We use our own JETS (Joint Entity Topic-Modeling and Sentiment) system coupled with leaders in Artificial Intelligence and Natural Language Processing (like IBM Watson) to analyze massive amounts of text and provide companies the insights they need.

Our big differentiation is our Asian origin, and our foundational technology that is built in English and Korean at the same time. Our plan is to expand across Asia Pacific, a largely secondary market for text analysis, and become the best text analysis customer for those languages and cultures.

Swizzle is also partnering with IBM Watson and has become recognized by IBM Asia Pacific as a rising startup. This partnership gives Swizzle access to emerging technology that compliments its own, the ability to sell Watson products with our own products, access to IBM resources for marketing, sales, and technology, and access to IBM events which increases our understanding of their needs.

Swizzle Global

CEO & Co-founder

- Working on development of 'SwizzleTube', a social jukebox service for parties, based on the 4-year experience in social music market. SwizzleTube helps you to make great playlists by crowdsourcing youtube music videos with your friends. You can make your playlist, invite your friends to the playlist to collaborate to build a group playlist for your party or the other life-events related to music.

- Before SwizzleTube, Ian developed 'Bonosound', a Youtube based music sharing service for Korean market to make Korean music listeners make their playlists with YouTube API and enjoy not only their music choices but also others' music playlists as a radio. The service covers iPhone, Android and PC web so far and serial versions for smartTV and tablets are coming.

Ideabove

- Designed user interface of several interactive services for smartTV to give better interactive experiences to smart TV users despite of the limited interactive environment of its devices.
- Conducted business development for smartTV games and interactive services for global market.

Borazone

Business Developer & UX Designer

- Conducted market researches and pitching preparation for several campaign projects with global companies including Dell, Johnson & Johnson, Nokia.

Ian Lee