Ian Johnson is a seasoned professional with a strong background in customer experience and business transformation.

He holds a Master of Studies in Entrepreneurship from the University of Cambridge and a Bachelor's degree in Economics & Management from Saïd Business School at the University of Oxford.

Ian has an extensive work history, including leadership roles at Dow Jones as Chief Experience Officer, Senior Vice President of Customer Experience & Engagement, Senior Vice President of Customer Experience, and Transformation Director.

Prior to his time at Dow Jones, he also contributed to organizations like News UK, BBC, Education Partnerships Africa, and Deloitte in various capacities such as Consultant, Business Manager, Trustee, and PMO Manager.

His rich professional experience showcases his expertise in driving customer-centric initiatives, managing strategic transformations, and fostering meaningful engagements within organizations.

Ian Johnson's educational background and diverse roles in prominent companies reflect his deep understanding of entrepreneurship, economics, management, and consulting.

His contributions to Education Partnerships Africa demonstrate his commitment to philanthropic endeavors and community involvement, further underscoring his versatile skill set.