Hugh Graham

Hugh Graham is a collaborative user experience researcher, strategist, and designer with a passion for creating engaging products and services.

He specializes in rapid, iterative, people-centered approaches and employs storytelling and agile techniques in designing innovative platforms, products, and applications.

With a background in field research and experience across various industries like travel, healthcare, finance, and non-profits, he excels at applying ethnographic techniques to design effective solutions.

Hugh is adept at fostering alignment and understanding among business and technology stakeholders to drive successful product development, advocating for customer needs across different settings.

His expertise includes experience design, design strategy, service design, digital storytelling, and team facilitation, among others.

Hugh Graham holds a BS in Communications from Northwestern University and has held prominent positions in renowned organizations like Willis Towers Watson, Twine Studios, and The1stMovement.

He has also contributed to the field through roles such as Director of User Experience at Sapient and Director of Content Strategy at ixl, showcasing his versatile skill set and leadership capabilities.