Holly Biedrzycki

Holly Biedrzycki is a customer-focused professional who has worked with various emerging tech companies. She has a solid educational background since she studied English with a Concentration in Writing & Mass Communications and Music at Assumption College. Biedrzycki has experience in product, support, and customer success, making her an asset in these fields.

Her career started as Marketing Administrative/Copywriting Assistant at Pauline Books & Media, where she worked for some time before being promoted to Sr. Marketing Associate. Afterwards, she held positions such as Alumni Relations and Stewardship Coordinator at The Fletcher School of Law and Diplomacy and Student Support at edX.

Biedrzycki's experience in the tech industry began when she worked for Wistia as a Customer Champion and later as a User Research Analyst. She then worked at Appcues as a Customer Success Manager before joining HubSpot as a Customer Success Manager. She currently holds the position of Senior Customer Success Manager at HubSpot, where she is responsible for managing her team and ensuring customer satisfaction.

Her expertise in customer success, tech, and product management, as well as her exceptional communication and leadership skills, make her a sought-after professional in her field. Biedrzycki's interests and experience revolve around improving the customer experience, making her a valuable asset in the tech industry.