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Erica Zygelman
Founder & CEO - We empower executives and leaders to transform their teams, performance, and culture through human-centered leadership | Former Executive @ Apple and Spotify
Erica Zygelman is a highly educated and experienced professional who has worked in various roles throughout her career. She attended Vanderbilt University, where she received a Bachelor of Science degree before completing her studies at the Functional Medicine Coaching Academy Inc. Erica has worked in consulting and client services for tech and healthcare-related companies such as Spotify, Apple, and Heartbeat Ideas.
With extensive experience working in customer experience and services, Erica has honed her skills in client communication, relationship management, and team leadership. At Spotify, where she led client services for North America and the Americas, she set the standard for providing exceptional customer support. She has also worked as a Director of Client Services in the US, responsible for managing the client services team and overseeing the delivery of all client campaigns in her area. Erica's positive attitude, hard work, and dedication have earned her a reputation as a professional with excellent problem-solving skills and an unwavering commitment to customer satisfaction.
In conclusion, Erica Zygelman is a skilled professional with years of experience working in client services and consulting. Her experience, education, and leadership skills have made her an asset to every organization she has worked with, and she continues to work towards providing the best possible experience for customers and clients alike.