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Henrik Hafrén
Accelerating the pace of engineering and science... MathWorks - Makers of MATLAB and Simulink
Henrik Hafrén is an experienced Manager with a background in Sales, Sales Support, and Customer Service across various sectors including Telecom, Banking, and Business Information.
His expertise spans both B2B and B2C environments, with a particular focus on quality assurance, forecast planning, inbound sales, technical support, and customer retention.
Having managed teams in areas such as after-sales, existing customer relations, and customer service, Henrik excels in leadership roles both in-house and with external call center partners.
His sales experience includes Consultative selling, Telesales, Event sales, complex sales, and managing public procurement bids, all while consistently meeting sales targets through active coaching and sales process evaluation.
Henrik Hafrén emphasizes the importance of active and engaging leadership for successful sales and customer satisfaction.
