Heng Cao

Heng Cao is a seasoned technology professional currently serving as the Sr Director of Engineering, Supply Chain at Nordstrom. With a strong background in engineering and leadership roles, he has established himself as an expert in supply chain optimization within the hybrid retail/e-commerce space.1

Professional Background

Heng's career spans several prominent companies in the tech industry:

• Nordstrom (Current): Sr Director of Engineering, Supply Chain
• MiT Systems Inc
• Napster (Rhapsody International)
• RealNetworks Inc
• CNP Inc/Amplified Holdings
• iSearch

Throughout his career, he has held various positions, including VP of Platform and Operations, Sr Director of Platform Services, Development Manager/Director, and Senior/Lead Software Development Engineer.

Education

Heng Cao holds two master's degrees:

• Master's in Business Administration from the University of Washington
• Master's in Computer Systems from Xi'an Jiaotong University

Expertise and Skills

Heng's areas of expertise include:

• Servant leadership
• Highly scalable and available services
• Distributed systems
• Tech strategy and architecture
• Process simplification
• Data-driven decision-making
• Supply chain optimization
• Agile DevOps, SAFe, and waterfall methodologies
• Team velocity and productivity
• Computer vision and AI for business transformation1

Current Role and Focus

At Nordstrom, Heng is actively involved in solving complex supply chain optimization problems in the hybrid retail/e-commerce domain. He emphasizes the use of data-driven decision-making with imperfect information and is focused on delivering results through various engineering practices.1

Heng Cao's LinkedIn username is heng-cao-7a9aaa1, as mentioned in the query. His profile on the platform likely provides more detailed information about his professional experiences and accomplishments.2