Helen Chen

Helen Chen is a seasoned professional with a wealth of experience in business performance, customer data analytics, technology product strategy, and business operation and transformation.

With over 8 years in the Enterprise High Tech industry and 3 years in management consulting at top-tier firms, she possesses expertise in product growth, competitive strategy, business data analytics, market intelligence, GTM strategy, M&A strategy, target diligence, cross-functional program management, and business planning.

As a skilled team leader, Helen has 5+ years of experience in recruiting, building, and managing high-performance teams of strategic thinkers and data analytics professionals.

She has led large-scale manufacturing operation transformations, process improvements, and business model transformations at leading companies in industries like Enterprise hardware, Semiconductor, and Consumer electronics manufacturing.

Helen's technical and business acumen extends to Enterprise networking, Enterprise Cyber Security, data center and cloud infrastructure, Application development and monitoring, as well as Semiconductor technologies.

Her educational background includes a B.S. in Physics from Nanjing University and a Ph.D. in Physics from Stanford University.

Helen has held key positions at reputable organizations, serving as the Senior Director of Strategy and Operations for ITOM/CMDB/Security at ServiceNow, Senior Director of Product Strategy & Business Operations at Cisco, and previously as Director of Strategy and Operations at Cisco.

She also has consulting experience, having worked as an Engagement Manager and Summer Associate at McKinsey & Company.

Prior to her consulting roles, Helen was involved in engineering as a Device Design and Characterization engineer at IBM.

With a well-rounded background spanning technology, business strategy, operations, and team leadership, Helen Chen stands out as a successful and knowledgeable professional in her field.