Heather Black

Heather Black is an accomplished professional leading an award-winning Salesforce Consultancy for Non-Profits called Economic Change and a Salesforce Training & Recruitment Agency called Supermums. With a background as a certified NLP coach, 8x certified Salesforce consultant, and experienced motivational speaker, she specializes in maximizing user adoption for CRM professionals through business analysis, agile project management, and change management strategies. Heather champions SDG's, particularly gender equality and decent work, evidenced by her successful initiative, Supermums, which supports women entering the tech industry. Recognized internationally for her influence in UK Tech, she has received prestigious awards and accolades, including a coveted Golden Hoodie as a Salesforce Trailblazer. Heather is a passionate speaker who has inspired audiences globally since 2006, offering consulting expertise in CRM projects and career development guidance for women. She has led over 600 projects, trained Salesforce professionals worldwide, and spoken at major events like Dreamforce and Salesforce World Tour Keynote London.