Institute of Management Technology, Ghaziabad

Guru Nanak Dev Engg College

Yadavindra Public School

Co-Founder at WeAreHolidays

Holidays, Activities & Experiences and Visa (MakeMyTrip & GoIbibo) :

I take care of Product Management across the three businesses (Holidays, Activities & Experiences and Visa), including consumer facing funnels across devices and brands, offline seller tools for Holiday Expert Marketplace, Call Centres and Franchisee network, Post Sales, Operations, Customer Self-Serve, Supply Connectors, Back-end tools, Supplier/Vendor facing tools/extranet etc. for the relevant lines of businesses working closely with our Technology, Design and Business teams.

Growth & Horizontal Products (GoIbibo) :

I take care of Product Management for Horizontal products, platforms and product-led growth for GoIbibo. This includes User Sign-up and On-boarding, Logged-in DAUs, New User acquisition (Organic App installs, Refer & Earn, etc.), driving Loyalty and Repeat (GoTribe Loyalty Program, GoContact, SayThanks), Cross-Sell charter, User Profile, Wallet & GoCash, Homepage personalisation, etc.

MakeMyTrip

Vice President of Product Management

Vice President - Online Product & Revenue

I head Online Product Management and Online Revenue for Holidays, Activities & Experiences and Visa line of businesses for Go-MMT (MakeMyTrip & GoIbibo). 

Product Management

I take care of Product Management across the three businesses (Holidays, Activities & Experiences and Visa), including consumer facing funnels across devices and brands, offline seller tools for Holiday Expert Marketplace, Call Centres and Franchisee network, Post Sales, Operations, Customer Self-Serve, Supply Connectors, Back-end tools, Supplier/Vendor facing tools/extranet etc. for the relevant lines of businesses working closely with our Technology, Design and Business teams.

Revenue & Category

I take care of Online Revenue for Holidays, affiliate partners like 6E Holidays, Omni Channel bookings & revenue (Live Chat assisted), demand generation (leads) for offline sales channels (primarily Holiday Expert Marketplace and Call Centre), and working with Marketing teams on demand growth (SEM, Display, SEO, Customer Lifecycle Management, Customer Nurturing and Repeat & Referral, Marketing Alliances and Bank Offers, and business led campaigns and sales/offers).

I also take care of Category, Revenue, P&L, Supply and Vendor Partnerships for Activities & Experiences business and Category, Revenue and P&L for Visa business.

Director – Online Product & Revenue

Co-founded WeAreHolidays, a marketplace for holiday packages. Worked to re-imagine how holiday packages are discovered, planned, booked & serviced through our holiday seller marketplace, our B2C site and our app - Bia.

From a small table in a shared office with no one, scaled to a team of 100+ super talented folks. Raised investment across multiple rounds from some of the most prolific investors in the country (Matrix Partners, Blume Ventures, Mumbai Angels, GSF & a host of leading angels) and were acquired thereafter by Cox & Kings.

At WeAreHolidays I've donned multiple hats at different times - from being the only office help & making tea for the team to leading Product Management, Design, Marketing & Growth, Content & Community. Also worked closely with my Co-Founder on overall Business Strategy, Hiring, Fund Raising etc. and with our CTO on our Technology Development.

In the early years I also set up various other functions including Tech, Content, Digital Marketing, Hiring, HR and others by hiring the initial team members, on-boarding and setting up the processes and getting the initial traction going in those functions.

WeAreHolidays

Co-Founder

Joined MakeMyTrip (India's largest OTA, NASDAQ: MMYT) as an early Product Manager in 2008. 

Helped launch the Bus LoB (Line of Business) and thereafter the Rail LoB. Closely involved in the acquisition of Ticketvala (by MakeMyTrip) and led its post-acquisition integration and scaling up of the business. As Product Manager, also owned the Business P&L, Strategy, Contracting, Operations apart from Product Management. In my last role in this LoB I reported to the CPO of MakeMyTrip.

Moved over later to the Flights LoB (at the time, the biggest and the most critical LoB) and was responsible for Domestic Flights. In this role I reported to the Co-Founder & COO of MakeMyTrip.

Spent some of my most exciting times here and got to work closely with some super smart folks as well as the Leadership Team of MakeMyTrip.

MakeMyTrip.com

Product Manager

Briefly worked at Infosys at their Bangalore DC in the Retail & Consumer Packaged Goods (Retail & CPG) Business Unit. Worked for one of the largest retailers in the UK on their online marketplace foray (similar to Amazon Marketplace).

Infosys

Business Analyst

Worked as a summer intern in the International Banking Group at State Bank of India's Corporate Headquarters in Mumbai.

During my time, worked on models to capture inflow of Inward Foreign Remittances into the country. India receives the highest inward foreign remittances in the world (more than any other country!) and much of it is not accurately captured. Got exposure to inner working of the International Banking Group at the largest bank in the country as also got the opportunity to travel to & interact with SBI's specialised banking branches to understand the complexities & limitations of current models.

State Bank of India

Intern

Got the opportunity to work in the Marketing team of Motherson Sumi Systems (a JV b/w Motherson Group, now Samvardhana Motherson Group and Sumitomo Corp., Japan), one of the largest automotive component manufacturers in the country. 

Handled a bunch of automotive & non automotive clients for the wire harness division.

Harkirat Singh