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Hamzah Tufail
IT Support Specialist at ServiceNow
Hamzah Tufail is an accomplished IT Support Engineer with over 15 years of experience in information technology support.
He is a tech-savvy professional skilled in installing and configuring computer systems, diagnosing hardware and software issues, and assisting in new application deployments.
His expertise extends to supporting and maintaining various enterprise technologies such as Desktop, Network, VOIP, Teleconferencing, and ensuring a superior end-user experience.
Hamzah excels in onboarding new employees by handling hardware deployments and providing comprehensive technology training.
With a background in balancing infrastructure and end-user support efficiently, he is adept at managing tasks with minimal oversight.
Hamzah Tufail pursued his Bachelor of Science (B.S.) degree in Information Technology with a concentration in IT Security from the University of Phoenix.
He has worked in various organizations, including Employee IT Services at ServiceNow, and held positions such as Tier II/III Systems Analyst at Atos, Senior Information Systems Analyst at Xerox, and Senior IT Analyst at Affiliated Computer Services.