Grin Lord

AI Empathy Innovator 🤖 Founder 🧠 Psychologist

Dr. Grin Lord is a clinical psychologist, entrepreneur, and researcher who has made significant contributions to the fields of mental health and technology. She is the founder and CEO of mpathic, a company that specializes in conversation analytics and AI-powered empathy training.1 2

Professional Background

Dr. Lord's career spans various roles in psychology, research, and technology:

Founder and CEO of mpathic:: Since September 2020, Dr. Lord has been leading mpathic, a company that develops AI-powered tools for improving communication and empathy in healthcare and client services.1 2

Founder and Chair of the Board at Therapists in Tech:: Founded in December 2020, this organization supports mental health professionals transitioning into the tech industry. It offers a community of over 3,000 members and resources for clinicians in tech roles.1

Academic and Research Positions::

Affiliate Research Faculty at the University of Washington since December 2007
Former Adjunct Research Associate at RAND Corporation

Clinical Experience::

Founded Lord Psychological Services, PLLC, and scaled it to become a leading clinic for child and family therapy in the Bellevue-Redmond area
Worked as a Clinical Product Psychologist at Youper and held leadership positions at Lyssn, including Chief Clinical Officer and VP Clinical Innovation1

Education and Certifications

PsyD in Clinical Psychology from Antioch University Seattle
BA in Psychology and Anthropology (Magna Cum Laude) from Whitman College
Licensed Clinical Psychologist in Washington State
Board Certified in Couples and Family Psychology1

Innovations and Research

Dr. Lord has been at the forefront of using AI and machine learning to improve therapy quality and communication. Her work includes:

Developing AI models for performance-based feedback from therapy session audio recordings
Creating over 200 different models for communication behaviors with tips and suggestions
Focusing on reducing AI bias by building training data from diverse groups2

Dr. Grin Lord's work aims to enhance human communication and empathy through technology, making significant strides in both the mental health and tech industries.1 2