Greg Jankowski

Professional Background

Greg Jankowski is an accomplished leader in the technology sector with a commendable background that spans multiple disciplines, including IT, digital strategy, and business acumen. As a big-picture visionary, Greg is proficient in transforming ideas into actionable results through comprehensive strategic planning and effective execution. Currently, he serves as the Lead Solution Engineer at Experience Cloud, Salesforce, where he utilizes his extensive knowledge in user experience, digital technologies, and community engagement to foster innovative solutions that meet client needs and improve overall user satisfaction.

Before joining Salesforce, Greg held several significant positions that highlight his expertise and capability in product management and client advocacy. As the former Chief Product Officer at Forcivity, he played a pivotal role in leading product development initiatives that enhanced user experience and streamlined operations. His strategic oversight facilitated the integration of cutting-edge digital solutions, ensuring the company remained competitive in a rapidly evolving marketplace.

Greg also served as Vice President of Online Support Services at Ipswitch, Inc., where he was responsible for enhancing customer engagement through digitized support services. His work not only improved efficiency but also elevated customer satisfaction and loyalty, showcasing his adeptness at managing complex service environments.

Additionally, his role as User Advocacy Senior Director at SolidWorks allowed him to champion user needs, advocating for enhancements that directly aligned with customer requirements. His ability to bridge the gap between technical teams and user expectations has made him a sought-after leader in the field.

Other notable positions include his tenure as Sr. IT/CAD Manager at Buell Motorcycle Company, which provided him with foundational knowledge in engineering and manufacturing processes, further enriching his skill set.

Education and Achievements

Greg's academic journey laid a solid foundation for his impressive career. He earned a Master of Science (M.S.) in Engineering from the esteemed University of Wisconsin-Milwaukee, allowing him to gain advanced knowledge and practical skills in engineering principles. Additionally, he holds a Bachelor of Science (B.S.) in Computer Science with a focus on Software Engineering from Carroll College. This dual educational background in engineering and computer science has equipped him with the technical expertise necessary to drive innovation in technology and software development.

Throughout his career, Greg has consistently demonstrated a commitment to ongoing professional development and learning. He is well-versed in emerging technologies and trends, which enables him to adapt and guide his teams in navigating complex projects effectively. His emphasis on continuous improvement is evident in his successful implementation of various process enhancements that have yielded impressive results across multiple organizations.

Greg's comprehensive knowledge encompasses a wide range of key areas, including digital marketing, analytics, subscription programs, content strategy, and knowledge management. This extensive expertise allows him to approach projects holistically, ensuring that all aspects of a problem are addressed and aligned with strategic objectives.

Achievements

Among Greg's numerous achievements, his work in digital transformation stands out. He has successfully led various initiatives that have not only improved operational efficiency but also significantly enhanced user engagement across different platforms. His contributions to gamification strategies have fostered interactive user experiences that captivate audiences and drive participation.

Greg is also recognized for his innovative approaches to online community building and management, proving to be a valuable asset in fostering collaborative environments that enhance both customer and employee experiences. His understanding of social media dynamics and online technologies empowers him to create effective communication strategies that resonate well with diverse audiences.

His proven ability to manage complex projects, alongside his meticulous attention to detail, sets him apart as a forward-thinking leader. Greg's track record of effectively collaborating with cross-functional teams across all organizational levels has been instrumental in identifying opportunities for growth and implementation within fast-paced environments. Whether it is through project management, product development, or user experience design, Greg consistently delivers results that exceed expectations.

Achievements

Greg Jankowski's educational background and extensive expertise have culminated in an impressive array of professional achievements. His strong communication skills, in conjunction with his detailed approach to strategic planning, have guided numerous successful projects from inception to completion, enabling organizations to thrive in competitive landscapes.