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Greg Holmberg
Strategic Global Outsourcing & Relationship Management; Customer Experience & Omni-Channel Design Leader
Greg Holmberg is an expert in strategic outsourcing, negotiations, P&L ownership, vendor relations, business consultation, workforce management, contact management, operations, risk mitigation, project management, account sales and management, retail, franchising operations, and change management. He has significant experience in the technology, retail, healthcare, medical device, and media/education industries, having worked with major companies like Microsoft, Best Buy, CVS, and McClatchy Company. Greg's global BPO experience includes roles at Expert Global Solutions (EGS), Alorica, and Everise, where he managed vendor partners such as NCO, APAC, Wipro, and Teleperformance. With a background in Business Management & Marketing from Bethel University, Greg has held key positions like Senior Director at Everise, Chief Improver at Infinite Green, and Director at Alorica and Best Buy Company, Inc.
