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Lou Orsi
Vice President, Operations at Accommodations Plus International
Lou Orsi is the Vice President of Operations at Accommodations Plus International (API), where he has been instrumental for over 10 years. With more than 25 years of experience in management, he specializes in customer service and vendor relations, demonstrating a hands-on approach to leadership.
Professional Background
- Experience: Lou has a robust background in call center operations, process improvement, and quality assurance. His expertise includes developing cross-functional relationships and leveraging technology for operational efficiency.
- Previous Roles: Prior to his current position, he served as Senior Director of Customer Service at Fareportal and Principal Consultant at Lvms Corp.
Education
Lou holds a Bachelor of Business Administration in Public Administration and Business from Hofstra University, along with studies in Business Administration and Management at the University of Arizona.
Skills
- Call Center Operations
- Vendor Relations
- Project Management
- Process Improvement
Lou's diplomatic yet assertive management style emphasizes high integrity and a commitment to enhancing the customer experience, making him a key player in his field.12