Greg Bowen

Greg Bowen is a prominent figure in the technology sector, currently serving as the Chief Technology Officer (CTO) and Senior Vice President (SVP) of Dell Digital at Dell Technologies. He has been with Dell since May 2018 and is based in the Greater Seattle Area. In his role, he is responsible for leading digital transformation initiatives that modernize Dell's platforms, focusing on areas such as DevOps, enterprise architecture, data science, artificial intelligence, and machine learning.124

Professional Background

Before his tenure at Dell, Bowen held various leadership positions at Amazon, where he was instrumental in developing product strategies and managing significant online services. His roles included overseeing the Subscribe & Save program and leading integrations of strategic acquisitions. He also contributed to marketing and merchandising strategies for Amazon's consumer products.12

Key Responsibilities at Dell

• Digital Transformation: Greg leads efforts to enhance customer experiences across digital platforms, ensuring a consistent and personalized journey from browsing to purchasing.
• Team Leadership: He manages technology, product management, and design teams, focusing on customer satisfaction through data analytics and AI.13
• Strategic Vision: Bowen is involved in setting the strategic direction for Dell Digital's operations, emphasizing innovation and continuous improvement in customer engagement.24

Insights on Leadership

Greg Bowen emphasizes the importance of humility and empathy in leadership, particularly during digital transformation processes. He believes that true transformation requires collaboration across all levels of an organization to adapt to rapidly changing customer expectations.25

Overall, Greg Bowen's extensive experience in technology and leadership positions him as a key player in driving Dell Technologies' digital initiatives forward.