Graham Rowell

Graham Rowell is a skilled and experienced IT professional with over 18 years of experience in IT support services, spanning from full IT solution management to service desk operations and strategic planning.

Known for a practical and professional management style, Graham is a strategic thinker and a reliable team manager with a strong emphasis on communication and achieving measurable results.

He specializes in Enterprise Level Service Design, Service Management, Project Management, Application Management, Service Introduction/Transition Management, Infrastructure Management, and IT Strategy.

With a background in working with major global and UK brands, government organizations, global vendors, and partners, Graham has honed his negotiation skills and built strong relationships to ensure effective service provision.

His expertise extends across ITIL-oriented processes, architectures, service desks, and support environments, making him adept at thriving in fast-paced and dynamic IT environments with high levels of change.

Graham Rowell has a proven track record of success in IT Operations roles, demonstrating consistent achievement and the ability to engage confidently with all levels of an organization, including C-level management.