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Grace Trotter
Training Manager @ Nestlé Purina
Grace Trotter is a seasoned customer experience advocate with a strong background of over 15 years in leading direct and indirect teams at various Fortune 500 companies.
She excels as a skilled facilitator, trainer, and leader, focusing on enhancing internal and external customer experiences through team empowerment and fostering a positive organizational culture.
Grace's educational background includes a Bachelor of Arts in Management Information Systems from Southern New Hampshire University and studies in English Language and Literature from Virginia Commonwealth University.
She has held key roles in renowned organizations such as Nestlé Purina North America, Nestlé Nespresso SA, and Apple, where she contributed significantly as a Training Manager, Customer Facing Training Specialist, and in various leadership positions.
Prior to her roles at Nestlé and Apple, Grace also served as a Restaurant General Manager at Colonial Foods, LLC, showcasing her diverse experience and adaptability across different industries.
