Crescence Martimort

Crescence Martimort is a seasoned professional with over 21 years of experience in successfully initiating, managing, and executing projects within specified quality and time constraints, leading to significant revenue growth.

Her expertise includes effectively addressing issues, resolving performance bottlenecks, and implementing improvements to drive performance enhancements.

Crescence excels in building enduring relationships with key decision makers and upholding high client service standards to ensure outstanding quality, service, customer satisfaction, and business retention.

She is a trusted leader who motivates teams to achieve key performance indicators (KPIs) and service level agreements (SLAs) while devising strategies for continuous improvement. Crescence possesses exceptional interaction and communication skills.

Her core competencies encompass various areas such as Customer Support Management, Training and Development, Key Account Management, Business Management, Cross-functional Coordination, Planning and Negotiation, Communication Skills, Team Leadership, and Project Management.

Crescence Martimort received her education in Communication des Entreprises from CNED Rouen, completed her Master of Business Administration (MBA) with a focus on Entrepreneurship, Applied Leadership, and other management subjects at the University of Wales, Cardiff, and studied Critical Thinking in Global Challenges from the University of Edinburgh via Coursera.

She has also pursued studies in Modern Languages and Linguistics at the University of Calabar, and participated in a program at the University of Virginia - Darden Graduate School of Business Administration.

Throughout her career, Crescence has been involved with various organizations including ACCESS, The Hague International Centre, SWZ Thuiszorg, Association Bénévolat, BRIDGES2000, Shell Global Solutions, and Shell Gas & Power among others, where she held roles ranging from Volunteer Staff to Senior Project Co-ordinator.