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    GQ Fu

    Co-founder of LTVplus

    GQ Fu is the Co-founder, CEO, and Advisor of LTVplus, a company that provides omnichannel customer support outsourcing and failed payment recovery services for e-commerce brands.13 He has been in this role since January 2018.3 GQ Fu is passionate about customer success and helps businesses increase their customer lifetime value by offering support in any time zone and language.4

    Before founding LTVplus, GQ Fu had a diverse background:

    1. Music industry: He worked in audio post-production, music composition, performance, and songwriting for nearly 10 years in Singapore.2

    2. Tech startup: He transitioned to the tech industry as a customer success manager at a startup in Singapore, which sparked his interest in customer service.2

    3. Entrepreneurship: GQ Fu has co-founded multiple ventures, including taskdrive (since 2018) and Recover Payments (January 2022 to July 2024).3

    4. Podcast host: He hosted the How We Solve Podcast from January 2019 to December 2022.3

    GQ Fu is an advocate for remote work, with LTVplus being a 100% remote customer service outsourcing company with over 500 team members worldwide.15 He believes in the productivity and benefits of remote work, while also recognizing the value of occasional in-person meetups.5

    GQ Fu's educational background includes a degree from Temasek Polytechnic, completed between 2004 and 2007.3 His personal mission is to connect people with opportunities, and he is passionate about topics such as customer success, remote work, managing remote teams, and developing successful remote company cultures.4

    Highlights

    Nov 20 · youtube.com
    How Do Ecommerce Brands Benefit From Implementing Digital ...
    How Do Ecommerce Brands Benefit From Implementing Digital ...

    Related Questions

    What inspired GQ Fu to transition from the music industry to customer service?
    How does LTVplus ensure high-quality customer service across different time zones and languages?
    What are some key strategies GQ Fu uses to reduce friction in the buying process?
    Can you share a specific case study where LTVplus significantly impacted a brand's revenue?
    How does GQ Fu's background in music composition influence his approach to customer success?
    GQ Fu
    GQ Fu, photo 1
    GQ Fu, photo 2
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    Location

    Slovenia
    Location