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Greg Posner
Senior Manager, Partner Solution Engineering at Helpshift
Greg Posner is a seasoned professional with diverse experience in pre-sales, product management, client services, and operations.
With a track record of leading successful teams to achieve project success and corporate objectives, he excels in transforming and scaling operations for organizations.
Versatile and quick to learn new skills and industries, Greg's passion lies in helping his team excel in any given task.
His specialties include 10 years in SaaS-based solutions, scoping & integrations, transitioning support to profit centers, improving customer experience and Net Promoter Scores, managing multi-channel contact centers, Salesforce CRM, customer self-service, and training & certification programs.
Greg holds a BS in Finance from Towson University.
Currently serving as the Senior Manager of Partner Solution Engineering at Helpshift, his previous roles include positions at DailySpin.IO, Synthesio, Smarsh, PCHelpDude, Roundarch, and MWR.
