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Gözde Görce
CS @Apollo.io - We are Hiring! | Current HBS Online Member | Your coach to transition to tech | CS Leader by day | Yoga Instructor by evening 🧘🏻♀️
Gözde Görce is a seasoned Customer Success professional currently working as a Strategic Customer Success Manager at Apollo.io.15 With a decade of experience in Customer Success, she has established herself as a leader in the field.1
Professional Background
Gözde's career in Customer Success began ten years ago when a marketing internship led her to manage high-touch customers such as Intel.7 This experience laid the foundation for her expertise in customer relationship management and strategic account handling.
Current Role and Achievements
At Apollo.io, Gözde is part of a highly collaborative team that she describes as loaded with high emotional intelligence and super talented individuals.5 Her role likely involves managing strategic customer relationships and ensuring customer satisfaction and success with Apollo.io's products or services.
Expertise and Contributions
Gözde is not only a practitioner but also a thought leader in the Customer Success space:
- She actively shares insights and advice on Customer Success strategies through her LinkedIn posts.236
- Gözde has experience in leveraging tools like Slack for enhancing Customer Success operations.8
- She is involved in mentoring and career coaching for aspiring Customer Success professionals.2
Educational Background
Gözde has furthered her education through Harvard Business School Online1, which likely contributes to her strategic approach to Customer Success management.
Personal Brand and Influence
Gözde is building a personal brand as a Customer Success expert:
- She is developing a course on "How to Break into Customer Success".3
- She regularly posts about career development in Customer Success, offering advice on topics such as promotions and work-life balance.47
- Her content aims to help individuals enter and grow in the Customer Success field.6
Gözde Görce appears to be a passionate advocate for the Customer Success profession, combining her practical experience with educational initiatives to help others succeed in this career path.
