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    Dave Blake

    Founder/CEO ClientSuccess - leading software for customer success teams | SaaS Executive | Customer Success | Entrepreneur | Husband | Father

    Dave Blake is the founder and CEO of ClientSuccess, a customer success platform designed specifically for B2B SaaS companies. Established in 2014 and headquartered in Lehi, Utah, ClientSuccess aims to help organizations manage their customer relationships effectively, enhance retention, and drive revenue growth by providing tools tailored for customer success professionals.13

    Background and Career

    Before founding ClientSuccess, Blake gained extensive experience in customer success management. He began his career at Omniture in 2003, where he played a crucial role in building a global customer success team. His tenure there included significant achievements, such as overseeing a $440 million book of business and maintaining a 100% retention rate for strategic customers during his time at Adobe, which acquired Omniture in 2009.14 Blake's experiences highlighted the lack of dedicated solutions for customer success roles, motivating him to create ClientSuccess to address these challenges directly.16

    Vision and Impact

    Blake's vision for ClientSuccess is rooted in his belief that effective customer success strategies are essential for sustainable business growth. He emphasizes the importance of a customer-centric product strategy and strong leadership within the organization to achieve product-market fit and growth.12 Under his leadership, ClientSuccess has become recognized for its innovative approach to customer success management, helping clients build lasting relationships with their customers.36

    Recognition

    Throughout his career, Blake has received numerous accolades for his contributions to the field of customer success. He was named one of the Top 100 Customer Success Strategists in 2017 and has consistently been recognized as a leading entrepreneur in Utah's tech community.45

    In summary, Dave Blake is a prominent figure in the customer success landscape, leveraging his extensive background to lead ClientSuccess in delivering impactful solutions that address the needs of modern SaaS companies.

    Highlights

    Dec 5 · youtube.com
    "A New Dawn of Customer Success" presented by Dave ... - YouTube
    "A New Dawn of Customer Success" presented by Dave ... - YouTube
    295 Dave Blake What your CEO needs to know about customer ...
    May 20 · cervin.com
    Cervin Founder Spotlight: Dave Blake of ClientSuccess
    Cervin Founder Spotlight: Dave Blake of ClientSuccess

    Related Questions

    What challenges did Dave Blake face when starting ClientSuccess?
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    How does ClientSuccess differentiate itself from other customer success platforms?
    What are some key metrics Dave Blake focuses on to measure ClientSuccess's success?
    Dave Blake
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    Location

    Lehi, Utah, United States