Dr. Suresh A Shan Global Technology Powered India. (Researche-Influence-Speake-Innovato-Autho-R)BFSI.

Dr. Suresh A Shan is a prominent figure in the technology and financial services sectors, currently serving as the Head of Innovation & Future Technologies at Mahindra & Mahindra Financial Services Limited. His extensive career spans over 27 years, during which he has accumulated significant experience across various organizations including Appsoft in SEEPZ, Mumbai, and UPS Power India in Chennai.

Professional Journey

Current Role at Mahindra & Mahindra::

• Position: Head of Innovation & Future Technologies
• Responsibilities: Overseeing Business Information Technology Solutions (BITS), focusing on integrating innovative technologies within the financial services sector.24

Previous Experience::

• Appsoft, SEEPZ Mumbai: Contributed to technology solutions and innovations.
• UPS Power India, Chennai: Worked on energy solutions and technology integration.1

Educational Background

Dr. Shan holds multiple degrees and certifications that underpin his expertise:

• Ph.D. in Computer Science: Focused on mobility and technology behaviors in rural India.
• Master’s Degree from the University of Madras: Completed in 2023.
• Various IT Certifications: Including ITIL, PMP, Lean IT, and Six Sigma Green Belt.12

Skills and Expertise

Dr. Shan's skills encompass a broad range of areas:

• Technology Leadership: Expertise in BFSI (Banking, Financial Services, and Insurance) technology.
• Data Science and Customer Insights: Multi-lingual data scientist with a focus on customer experience.1
• International Speaker and Mentor: Actively engaged in sharing knowledge on digital transformation and technology applications in both rural and urban contexts.13

Contributions to the Industry

Dr. Shan has been instrumental in bridging the gap between academia and industry through his research and practical applications of technology. His work emphasizes the importance of understanding cultural differences in implementing technological solutions effectively.

In summary, Dr. Suresh A Shan's journey reflects a commitment to innovation within the financial services sector, leveraging his extensive experience to drive technological advancements at Mahindra & Mahindra Financial Services Limited. His multifaceted background positions him as a leader in integrating technology with business strategies to enhance customer experiences.