Gina-Marie Lynch

Gina Lynch is an accomplished professional with extensive experience in operations and project management, currently serving as the Chief Operating Officer (COO) at Step Up For Students. She has held this position since March 2019 and previously served as the Vice President of Operations & Organizational Improvement at the same organization from October 2015 to March 2019. In her role as COO, she is responsible for setting the strategic direction of the organization and ensuring alignment across business operations, customer service, quality, and information technology with the organization's mission and vision.1

Professional Background

• Step Up For Students: As COO, Gina oversees critical operational areas, ensuring compliance with regulatory mandates and financial policies while leveraging technology to enhance organizational effectiveness. Her previous role involved managing daily business functions such as customer service and quality control.1
• Previous Roles: Before her tenure at Step Up For Students, Gina held various positions including Director of Project Management and IT Senior Project Manager at different organizations, where she led enterprise project initiatives and managed teams to deliver high-quality solutions.1

Education and Certifications

Gina holds an MBA from Bentley University and several professional certifications, including:

• Project Management Professional (PMP)
• PMI Agile Certified Practitioner (PMI-ACP).1

Personal Attributes

Gina is recognized as a compassionate leader who emphasizes people development alongside technical proficiency. She is known for her innovative approach to problem-solving and her ability to implement effective change management processes within organizations.1