Ghilaine Chan

Ghilaine Chan is an experienced and versatile professional with a diverse background in operations, project management, and people-centric business. She has over 17 years of experience in building and managing virtual, remote, and global teams, making her a valuable asset for any team seeking to improve collaboration and efficiency. Ghilaine has a knack for interconnecting across various departments, including people, operations, project, and customer service teams, ensuring a seamless workflow and successful outcomes.

With a passion for helping small and growing companies scale sustainably, Ghilaine offers strategic guidance and practical support in areas such as business operations, systems and processes, business planning and management, and customer success. She is also skilled in time management, communication, and creating inclusive and diverse work cultures. Ghilaine's expertise extends to project and program management, enabling her to guide teams through complex initiatives and achieve their goals.

Ghilaine's educational background includes studying product development for the fashion industries at the prestigious London College of Fashion. Throughout her career, she has held various leadership roles, including Chief of Staff at Hubbub Fundraising and Final Version Ltd. She has also been actively involved in organizations such as SheEO™, Consilience Ventures, and Ops Stories.

In addition to her professional experience, Ghilaine has served as an Associate Lecturer in Operations and Project Management at York St. John University, further showcasing her expertise in these areas. She has also held positions as a non-executive director and virtual/interim COO, where she mentored and developed less-experienced team members.

Ghilaine's technical prowess is evident from her roles as a business engineer, technical resource coordinator, and technical writer and tester. She has worked for renowned companies such as Microsoft, Pebbletech, and IRIS Software Group.

Overall, Ghilaine Chan's extensive experience, wide-ranging skill set, and dedication to promoting effective collaboration and efficiency make her an exceptional professional for businesses looking to optimize their operations and engage their teams. She brings a unique blend of strategic vision and practical execution, making her a valuable asset in driving organizational growth and success.