Gert Laursen is an accomplished business developer, AI/analytics specialist, digital strategist, and author with a wealth of experience in the realms of Customer Data/Intelligence, Customer Experience Management, multichannel marketing solutions, and information management. He has a proven track record of building digital, analytical, and customer-centric organizations both in Denmark and internationally. Gert's expertise also extends to GDPR, marketing, sales, international leadership, HR, and Lean practices with industry experience in consulting, telecommunications, banking, shipping, and logistics. Noteworthy highlights include significant contributions to company turnarounds, enhancing customer loyalty/satisfaction, and designing impactful analytical tools for cancer treatment in several African countries.