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Ger Koedam
Klantcontact ✺ Voice-Over ✺ Kennismanagement ✺ RPA ✺ AI
Ger Koedam is a highly experienced individual with a strong background in customer contact and organizational efficiency.
With a career spanning roles at Pegamento, Cloud Contact, and Studio Diip, Ger specializes in enhancing customer interactions and streamlining processes for businesses and municipalities.
His expertise includes call center operations, digitalization, automation, artificial intelligence-driven email responses, emotion detection, employee engagement, behavior recognition, workflow insights, knowledge management, speech analysis, task automation, voice recognition, and unifying multiple systems through a single user interface.
In addition to his consultancy work, Ger has over 30 years of experience as a voice-over artist with his own studio, showcasing his prowess in spoken-word performance.
Ger Koedam is open to new connections and collaborations. To get in touch, you can reach him at gkoedam@pegamento.nl or call 06-15371608.
