Gareth Packer

Gareth Packer is an experienced IT Manager with ITIL certification and a track record of over 16 years in top FTSE 100 companies.

Specialized in IT Service Management, Service Delivery Assurance of major outsourced service providers like Accenture, Cognizant, Fujitsu, and TCS. Proficient in leading EUC support and engineering teams while effectively communicating across all organizational levels.

Focused on optimizing services by reducing costs and waste, and enhancing efficiency and effectiveness.

Education includes studies in Business Advanced GNVQ, IT, and Music at Hastingsbury Upper School and Sixth Form.

Previous roles held as Vendor Service Manager at Halfords, Manager - Modern Workplace at Sainsbury's Digital, Tech, and Data, Service Delivery Manager at Argos, IS Client Competency & Colleague Computing Manager at Home Retail Group PLC, IS Client Competency Centre Senior Analyst at Home Retail Group PLC, IS 2nd Line Infrastructure Senior Analyst at Home Retail Group PLC, and Dual Site Store Manager at Evesham Technology.