Joy Laibl

Joy Laibl is a seasoned IT Manager with over 23 years of experience in IT Leadership and Management.

She has expertise in Service and Operations Management, Customer Success, Network Engineering, and Cybersecurity.

Joy has a strong background in Contract Management, Change Management, Roadmap Planning, Architecture, Vendor Management, Personnel Management, and managing multi-million dollar budgets.

Her key skills include Leadership, Interpersonal Abilities, Problem-Solving, Process Improvement, Technical Direction & Implementation, and effective Presentation/Communication.

Joy pursued a Master of Business Administration (MBA) in Business, Management, Information Systems from the University of Redlands and holds a Bachelor's degree in Communication, Journalism, and Public Relations from California State University, Northridge.

She has held key positions at reputable organizations, serving as Vice President of End-User and Technical Operations, Director of Premier Services, and Senior Manager of Premier Executive Services at The Walt Disney Company.

Previously, she held roles at NASA Jet Propulsion Laboratory including Section Manager of Network Engineering and Cybersecurity, Assistant Section Manager of Network Engineering and Cyber Security, Group Manager of Network Engineering, and Network Operations Manager.

Joy also has previous experience as Operations Team Lead and Configuration Management Analyst at OAO, and as a Proposal Coordinator at Federal Data Corporation.

Her extensive experience and expertise make her a valuable professional in the IT industry.