Gail Skinner

Gail Skinner is a successful Customer Experience professional and Senior Client Success Manager at SMG. With extensive experience in customer engagement, she has worked with clients from an array of industries ranging from retail, restaurant, grocery to leisure. Her passion for streamlining processes and automating tasks has propelled her through her career. Skinner has an enviable resume, having worked for significant brands such as Betfair, Paddy Power Betfair, and SMG. Her work includes stakeholder management, project management, decision making, and data analysis to initiate change. Skinner values the customer and believes that solacing their experience is the key to unlocking further brand potential.