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Gabriella Davis
VP Service Delivery Analytics at Citigroup
Gabriella Davis is a seasoned professional with a strong background in IT processes, infrastructure management, and customer experience measurement.
She has held key leadership positions in renowned global companies, including VP Service Delivery Production Assurance at Citigroup, Director of IT Infrastructure at CNG Financial, Director of Network Services Operations at Siemens Business Services, Director of IT Production Operations at Amazon.com, Senior Consultant at Atlas Group, and Manager Global Network Planning & Design at Compaq.
Gabriella specializes in IT Financial Management, Process Improvement, Service Level Management, and implementing metrics and analytics in IT operations for optimizing efficiency and performance.
Her expertise lies in developing and enhancing IT processes to drive operational excellence and deliver top-notch customer experiences.
With a wealth of experience in managing IT infrastructures and ensuring service levels meet global standards, Gabriella Davis is a trusted professional in the technology industry.