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Gabriel Roso
Customer Experience | Customer Support | Customer Success | Product Growth | Product Marketing | Product Analytics | Business Strategy
Gabriel Roso is a Senior Product Experience Manager at Itaú Unibanco, a prominent Brazilian bank. He specializes in digital product management and has over 12 years of experience in developing strategies for product vision and execution. Roso is known for his skills in growth hacking and has held various leadership roles, including managing customer success and support areas while ensuring compliance with regulations set by the Central Bank of Brazil.
He is fluent in Portuguese, English, and Spanish, which enhances his ability to operate in diverse environments. Roso has also been involved in speaking engagements, such as his participation in the Ibero-American Chatbot & Conversational/Generative AI Summit, showcasing his expertise in the field.12