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Frederic Arbel
Senior Vice President & Chief Marketing Officer US Luxe at Coty
Professional Background
Frederic Arbel is a passionate and results-driven senior beauty executive who has built a remarkable global career over the last 20 years, developing a wealth of experience and knowledge across a diverse portfolio of highly recognized beauty brands. Known for his strong consumer focus, Frederic has distinguished himself through a successful track record in various operational roles, particularly as a senior leader at Coty, Boots, and multiple prestigious brands under the L'Oreal umbrella, including Kiehl's, Lancôme, and Garnier. His expertise spans across both Global and US executional operations, which gives him a unique vantage point to steer strategic business decisions and enhance brand visibility on a global scale.
His strategic and entrepreneurial mindset, coupled with a visionary approach, allows Frederic to define effective business growth strategies, streamline brand reinvention processes, and drive sales and profitability while adhering to core brand building principles. His well-rounded experience enables him to assess market trends and consumer insights, bringing forth innovative strategies that resonate with consumers and lead to sustained brand loyalty.
Frederic holds dual French-American citizenship and has successfully driven projects in different markets, including France, Canada, and the United States. His diverse cultural experience enriches his business acumen and allows him to approach marketing challenges with creativity and a deep understanding of consumer behavior across various demographics.
Education and Achievements
Frederic's educational journey reflects his commitment to learning and professional development. He studied for his Baccalaureat at Saint Jean de Passy before pursuing higher education at numerous distinguished institutions. He holds a Master's degree in Management and Leadership from the prestigious Stanford University Graduate School of Business, where he honed his skills in strategic planning and organizational leadership. Additionally, he earned another Master's degree in International Economics and Management from SDA Bocconi, further empowering him with analytical and strategic capabilities vital for navigating the global beauty market. He also studied at Sciences Po, one of the leading universities in social sciences, which helped shape his understanding of international relations and economic dynamics.
Before his advanced degrees, Frederic was an undergraduate student at Georgetown University, where he studied Art History and Religious Studies. This unique combination of disciplines contributes to his creative approach in brand marketing and storytelling, allowing him to connect emotionally with consumers on a global level.
Frederic has held several important roles throughout his career. He served as the Senior Vice President and Chief Marketing Officer US Luxe at Coty, where he was responsible for overseeing luxury brand marketing strategies and executing high-impact campaigns. His innovative marketing techniques and digital transformation efforts at Boots Retail USA, Inc. as the Senior Vice President, Marketing, Digital and E-Com, significantly enhanced the brand's online presence and consumer engagement. Previously, he was the Vice President Marketing & Communications at PUIG USA, where he played a vital role in delivering effective marketing strategies for various fragrance brands.
His career took flight during his time at Estée Lauder, where he held multiple key positions, including Executive Director of Global & North America Marketing for Ojon. Frederic began his journey at L'Oreal, where he spent numerous years impacting the brands Kiehl's and Garnier through effective global marketing strategies.
Strengths
Frederic is known for his unwavering passion for consumers, brands, and creativity, which fuels his work as a transformational leader. He possesses a distinctive ability to build effective and agile marketing organizations that promote high performance yet encourage a fun and stimulating workplace culture. Frederic thrives on collaboration, skilled at working across complex matrices to drive alignment and achieve shared goals. He believes that creating a culture of high performance can also be enjoyable, leading to motivated teams and successful outcomes.
With a proven track record in P&L management, global marketing, and digital transformation, Frederic is adept at aligning brand strategies with consumer insights. His expertise in operational marketing, omni-channel distribution growth, and new product development empowers brands to flourish in a highly competitive marketplace. Frederic’s expertise, along with his extensive knowledge of digital and social marketing, positions him uniquely to influence the direction and success of any beauty brand.
Achievements
Frederic's career is filled with remarkable achievements that stand as a testament to his capabilities as a senior beauty executive. His innovative marketing campaigns have driven significant sales growth for the brands he has managed, showcasing his ability to blend strategic insight with creative execution. His leadership during his tenure as the Senior Vice President & Chief Marketing Officer at Coty saw the activation of successful brand initiatives that resonated with a wide audience and enhanced brand loyalty.
At Boots Retail USA, Frederic's emphasis on digital transformation and omnichannel strategies played a crucial role in elevating the brand's e-commerce presence during a pivotal time for retail, helping the brand adapt to rapidly changing consumer behaviors. His relationships with key stakeholders and adept management of agency partnerships led to increased brand visibility across various platforms.
Frederic's notable contributions at L'Oreal included launching successful global marketing campaigns for Kiehl's and Garnier, which significantly expanded their market reach and improved consumer engagement. His strategic oversight in brand management and marketing efforts has resulted in awards and accolades for the brands he has championed, emphasizing his position as an industry leader.
Frederic Arbel continues to set high standards in the beauty industry, leveraging his extensive experience and skills to foster development and innovation. His cross-functional expertise in brand strategy, consumer insights, and digital marketing ensures his future endeavors will undoubtedly result in further achievements and a continued positive impact on the beauty landscape.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.