William Spring

Fred Spring is an accomplished Consumer Experience Director with a strong dedication to enhancing member and customer experiences while achieving notable outcomes. He excels in bringing together diverse stakeholders to solve complex problems with straightforward solutions, ultimately delivering tangible and measurable results. Fred's educational background includes a Bachelor's degree in Political Economy from Georgetown University, a Master's degree in Mathematical Education from Pace University, and a Master of Business Administration (MBA) in Business Administration and Management from Harvard Business School. He also studied at BB&N.

With a wealth of professional experience, Fred has held key roles such as Executive Director of Service Operations at Aetna, a CVS Health Company. Prior to this, he served as the Director of Consumer Engagement for Clinical Product at CVS Health and held various directorial positions within Aetna. Fred also honed his skills through roles as a Senior Manager in the Office of the Chairman and CEO at Aetna, a Consultant at Investor Group Services (IGS), an MBA Intern at athenahealth, and in other strategic positions.

In addition to his corporate roles, Fred has a diverse professional background that includes serving as a Legislative Assistant at the U.S. House of Representatives, an Analyst at The White House in the Executive Office of the President, and in field operations for the MA Coordinated Campaign. He also contributed as a Math Teacher in the NYC Teaching Fellow program, interned at Sports & Entertainment Matters, and held various other impactful positions.