Cpxp Frank LaPoint

Frank LaPoint, CPXP, LSSGB, is a highly accomplished healthcare executive with a proven track record in directing service and process programs across various healthcare settings.

Specializing in leading academic medical centers, as well as not-for-profit and for-profit healthcare organizations, Mr. LaPoint excels in achieving outstanding CAHPS, Survey Vendor, and KPI outcomes through his expertise in process improvement, coaching & leadership development, and change management.

With a background in healthcare operations, Mr. LaPoint offers exceptional acumen in managing and leading projects for diverse service lines, facilitating the adoption of evidence-based best practices across hospitals, systems, and clinics.

By fostering partnerships and collaboration with healthcare professionals and leadership, Mr. LaPoint is able to drive process efficiency, proactive problem-solving, and the implementation of technological solutions to enhance patient care.

His extensive educational background includes a Master of Business Administration (MBA) from Walsh University, a Bachelor of Science (BS), and a Bachelor of Arts (BA) from The University of Toledo, as well as certification from Villanova University.

Mr. LaPoint's professional experience spans various key roles, including his current position as an Independent Consultant at FJL Consulting, LLC, and previous roles at reputable organizations such as CHRISTUS Health, University of Maryland Medical System, Columbus Regional Health, MercyOne, and The University of Toledo.