Fotis Stamatelopoulos

Fotis Stamatelopoulos is the Senior Director of Customer Experience (CX) and Trust at Upwork, a position he has held since May 2023. He is based in the San Francisco Bay Area and is recognized as a leader in cloud and software engineering. His role involves overseeing the CX & Trust Business Unit, where he focuses on managing multiple engineering teams globally, ensuring process efficiency, and delivering measurable results while maintaining a strong customer focus.

Stamatelopoulos has a rich background in software engineering and distributed systems, with over ten years of research experience in these areas. Before his current role, he served as the Senior Director of Platform Engineering at Upwork. His previous experience includes founding and leading Electronic Business Systems, a company specializing in custom enterprise software, and working as a senior researcher in various institutions focusing on distributed information systems and network management.

He holds a PhD in Electrical and Computer Engineering from the National Technical University of Athens and a Master's degree in Computer Science from the University of Maryland. He is fluent in English and Greek.1