Fonda Chang is an accomplished and experienced professional who has made a name for herself in the field of client relationship management. With an MBA in Supply Chain Management from Michigan State University and a BA in Journalism from Penn State University, Fonda has a diverse set of skills that have helped her excel in her roles. She has worked in various organizations over the years, with her most recent position as an Executive Relationship Manager at UKG (Ultimate Kronos Group). Before this, she served as the Director of Client Success at POPinNow and the Client and Account Manager at Cornerstone OnDemand. Fonda is passionate about delivering exceptional customer service and providing solutions that meet business objectives. Her expertise in Client Success and Engagement, Client Experience and Retention, Contract Management, Partner Relationships, Product Management, and Project Management makes her a valuable asset to any organization.