Fletcher Hall

Fletcher Hall is a seasoned professional with over 15 years of experience in IT Consulting and Account Management across diverse industries in Sydney, Melbourne, Adelaide, and Singapore.

His key skills include ServiceNow Project Delivery, Project Management, Account Management, SOW Creation, RFI, RFQ, RFT and RFP handling, IT Service Management, ICT Strategy and Roadmap planning, Business Analysis, Requirements Capture, Business Process Analysis and Improvement, and Test Management and Testing.

Fletcher pursued his education by earning a Master's degree in Business Information Systems and a Bachelor's degree in the same field from the University of South Australia. Additionally, he studied at Prince Alfred College.

Throughout his career, Fletcher has held prominent roles in reputable organizations. He served as the Principal Engagement Manager and previously as the Senior Engagement Manager at ServiceNow. Prior to that, he worked as the Senior Business Analyst at TAS Managed Services, Lead Consultant at Telstra, Business Analyst at UBank, Lead Business Analyst at NAB, Business Analyst at Sensis, Business Analyst at Austin Health, Business Analyst at VicRoads, Business Analyst, and Project Controller at the Department of Health & Human Services, Victoria, Account Manager and Senior Consultant at Terra Firma Business Consulting, Lead Tester at Telstra, Junior Project Manager at the Department of Planning, Transport and Infrastructure (DPTI), Business Analyst at Department of Defence - Maritime Patrol Systems Program Office (MPSPO), and Business Analyst at Southcorp Wines Pty Ltd.