Fernando Krasovitzky

Fernando Krasovitzky is the President & CEO of Voicejuice, a global consulting company focused on enhancing customer experience to boost brand loyalty and advocacy.

With over 20 years of experience in market research, business consulting, and employee training, Fernando helps leading service brands elevate their customer service to deliver exceptional experiences across all touchpoints.

As a Certified Service Quality Trainer and a Certified Net Promoter Specialist, Fernando is dedicated to assisting organizations in outperforming their competitors through superior service quality and customer-focused strategies.

Fernando Krasovitzky's specialties include Customer Experience, Customer Loyalty, Service Quality, Net Promoter Score (NPS), Market Research, and Customer Service Training.

Aside from his role at Voicejuice, Fernando has held key positions as the Former Country Manager and Research Director at Facta Research, showcasing his extensive expertise in the field.