Fabricio Coutinho

Fabricio Coutinho is the CEO of Teleperformance in Brazil.12 He leads a workforce of approximately 28,000 employees in the country, overseeing Teleperformance's operations across 12 delivery centers.3

Professional Background

Coutinho has been with Teleperformance for several years, playing a key role in the company's growth and success in Brazil. Under his leadership, Teleperformance Brazil has:

• Supported over 70 clients across 14 industries, including banking, media, retail, and technology3
• Provided services to 25 countries in multiple languages, including Portuguese, English, Spanish, French, and Japanese3
• Maintained Great Place to Work® certification for 13 consecutive years3

Leadership Philosophy

Coutinho emphasizes the importance of diversity and inclusion in the workplace. He has overseen several initiatives at Teleperformance Brazil, including:

• The "Social Badge for Everyone" program, supporting transgender employees3
• The TP Amazônia Project, contributing to reforestation efforts and supporting local communities3

Achievements

Under Coutinho's leadership, Teleperformance in Brazil has been recognized for its workplace practices, particularly in supporting women employees. In 2019, the company was named a Best Workplace® for Women by Great Place to Work®.2

Coutinho's LinkedIn profile can be found under the username "fabricio-coutinho".45 His educational background includes studies at the Pontifícia Universidade Católica do Rio de Janeiro.4