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Ewan Tosh
Director, Planning and Corporate, Readiness, Response and Emergency Management Division at Victorian Department of Families, Fairness & Housing
Professional Background
Ewan Tosh is a highly respected and accomplished senior executive with over 15 years of management and leadership experience across various government portfolios and jurisdictions. His extensive career spans notable roles within the governments of New South Wales (NSW), Victoria (VIC), and Western Australia (WA). Ewan's exceptional leadership skills have been honed through a diverse range of corporate service and enterprise-enablement functions, with a focus on driving transformational change and fostering meaningful relationships. Notably, Ewan has demonstrated a remarkable ability to pivot from operational implementation to strategic ideation, positioning himself as a key figure in the government sector.
His career has seen him take on increasingly influential roles, culminating in positions at the Executive Director level, where he has led teams that deliver crucial services and initiatives. Ewan's experience includes oversight of strategic planning and corporate functions, as well as spearheading significant responses to challenges such as the COVID-19 pandemic. His role as Deputy Commander for Strategy and Planning at the Department of Justice and Community Safety in Victoria is a testament to his expertise in navigating complex situations that demand quick decision-making and effective leadership.
Education and Achievements
Ewan's educational journey has equipped him with a strong foundation in business administration and change management—key areas that underpin his professional competencies. He earned a Master of Business Administration (MBA) from the University of New England in Australia, which has not only provided him with a solid grounding in business principles but also further enriched his strategic thinking capabilities. In addition, Ewan completed a Diploma of Business at South Metropolitan TAFE, where he gained insights into various commercial aspects crucial for effective management.
Furthermore, he sharpened his change management skills by studying to become a Certified Change Practitioner through Prosci. This specialization uniquely positions him to lead organizations through periods of change in a constructive manner, ensuring smooth transitions and enhanced organizational effectiveness. Ewan's blend of educational qualifications and hands-on experience provides a unique perspective in developing strategies that align with government objectives and community needs.
Notable Career Roles
Throughout his career, Ewan Tosh has held several significant roles that demonstrate his adaptability and strategic prowess:
- Director of Planning, Corporate and Enablement at the Victorian Department of Families, Fairness & Housing: In this position, Ewan is responsible for ensuring that the department's corporate functions align with its strategic goals, creating pathways for innovation and improved service delivery.
- Deputy Commander, Strategy and Planning - Director Commercial - COVID-19 Response at the Department of Justice and Community Safety, Victoria: In this crucial role, Ewan was at the forefront of managing the government's response to the COVID-19 pandemic, showcasing his ability to steer teams in delivering essential services during a challenging crisis.
- Director of Strategy, Planning and Communications at the Victorian Agency for Health Information (VAHI): Here, Ewan played an integral role in shaping health policies and strategies that directly affect public health information dissemination and management.
- Executive Director Strategic & Business Services at the Office of Sport, NSW: His work in this capacity involved overseeing business services that support sporting initiatives, fostering a strong culture of health and fitness.
- Various executive roles at the NSW Department of Education: Ewan's extensive tenure at this department included critical positions like the Executive Director of Corporate Services and Director Transition and Integration, where he successfully navigated organizational change and enhanced human resource strategies for optimal staff performance and engagement.
Ewan's career trajectory is marked by his commitment to driving positive changes across different sectors of government, particularly in areas relating to human resources, community safety, and educational services.
Achievements
Ewan Tosh's career is characterized by numerous achievements that underscore his capacity to lead and inspire:
- Successful Management of COVID-19 Response Initiatives: Ewan demonstrated exceptional leadership during a critical time, successfully orchestrating the Department of Justice and Community Safety's response strategies, ensuring effective management and communication across government sectors.
- Leadership in Organizational Change: His role as a Certified Change Practitioner has enabled many organizations to thrive amidst operational changes, demonstrating his skills in managing transitions with minimal disruptions.
- Strategic Development: Ewan's ability to formulate and implement strategic plans has been recognized across different departments. His work at the NSW Department of Education and the Victorian Agency for Health Information has led to more responsive and engaged organizational cultures, benefiting both the employees and the communities they serve.
- Enhanced Public Service Engagement: Through his various roles, especially in human resources and corporate services, Ewan has consistently aimed to improve employee engagement and foster a positive workplace environment, which is essential for public service effectiveness.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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