Erin Miller

Erin Miller is the Vice President of Loyalty & Retention at Angi, a role she held from November 2020 until December 2022 before transitioning to Vice President of Marketing Strategy in January 2023. She has a robust background in customer experience and loyalty programs, having previously served as the Head of Loyalty & Retention at Glossier, Inc., where she was instrumental in driving customer engagement and retention strategies.2

Education and Early Career

Erin earned her Master of Business Administration (MBA) from Harvard Business School (2011-2013) and holds a Bachelor of Arts (B.A.) from Dartmouth College (2004-2008). During her time at Dartmouth, she participated in an immersion program at Beijing Normal University, highlighting her commitment to international experiences.2

Professional Experience

Erin's career spans various leadership roles:

• Angi: Vice President of Loyalty & Retention (Nov 2020 - Dec 2022), now Vice President of Marketing Strategy (Jan 2023 - Present).
• Glossier, Inc.: Head of Loyalty & Retention and Head of Customer Experience.
• Nordstrom Trunk Club: Director of Strategy.
• Macy's: Held multiple roles including Director of Strategy & Innovation and Manager of Omnichannel Strategy.
• The Boston Consulting Group: Worked as a Consultant and Associate, gaining significant consulting experience.23

Skills and Expertise

Erin Miller is recognized for her expertise in loyalty programs, customer engagement, and strategic planning. Her diverse background in retail, consulting, and strategy equips her with a versatile skill set that is valuable across various industries.1