Erin Miller

Erin Miller is a highly experienced professional with a strong background in loyalty & retention, customer experience, and strategy.

She holds a Master of Business Administration (MBA) from Harvard Business School and a Bachelor of Arts (B.A.) from Dartmouth College.

In addition, Erin participated in the Dartmouth College Immersion Program at Beijing Normal University, showcasing her commitment to international experiences.

Erin has held various key positions throughout her career, including Vice President of Loyalty & Retention at Angi, Head of Loyalty & Retention at Glossier, Inc., and Head of Customer Experience at Glossier, Inc.

Her expertise extends to strategic roles as Director of Strategy at Nordstrom Trunk Club and Macy's, where she also contributed to innovation in the Strategy & Innovation department.

Erin's early career included roles such as Manager of Omnichannel Strategy at Macy's, Consultant at The Boston Consulting Group, Sales & Merchandising Intern in Women's Ready-to-Wear at Vera Wang, and several positions at Boston Consulting Group (BCG) where she worked as a Consultant, Associate, and Summer Associate.

Her diverse background in retail, consulting, and strategy speaks to her versatile skill set and ability to adapt in various industries.

Erin Miller stands out as a seasoned professional known for her expertise in loyalty programs, customer engagement, and strategic planning.