Erin Ankeny

Erin Ankeny is a Senior IT Program Manager and Scrum Master, having a solid background at the crossroads of marketing and technology.

With a strong emphasis on continuous delivery and improvement, process optimization, client-first service mindset, and team building, Erin excels as a project manager, operations manager, and coach/trainer.

Erin boasts extensive experience in digital strategy, customer support, technology operations, sales, and digital marketing.

Having pursued a Master of Science (MS) in Technology Management from the University of Maryland Global Campus, Erin also holds Bachelor of Arts (BA) degrees in American Studies and History with focuses in Psychology and Sociology from the University of Maryland, College Park.

In terms of professional experience, Erin has been involved with various notable organizations such as Charles Schwab, TD Ameritrade, Oracle, and Verizon Business in roles ranging from Senior IT Program Manager to Technical Writer and Trainer.

Additionally, Erin has worked in real estate as a licensed Maryland agent and showcased expertise in relocation services and client relations as a former Realtor at Weichert, Realtors.

Erin's educational background and diversified career have equipped them with a versatile skill set and a unique perspective that blends technical acumen with client-focused service delivery.